Many B2B companies face complex and manual business processes for quote creation, order management and invoicing. This can lead to inefficiencies and increased risk of errors. A B2B e-commerce platform automates and streamlines these business processes. By integrating and centralizing information flows, businesses can reduce manual work and increase the accuracy of their transactions.
Some businesses may find it difficult to reach new markets and segment their customers effectively. This can prevent businesses from maximizing their potential growth. However, B2B e-commerce companies can easily expand their market coverage and reach new customers and regions. In addition, the platform enables improved customer segmentation and customization of offers based on unique needs and preferences.
Traditional B2B sales can have limited availability, and customers may have to rely on office hours to do business. In addition, the lack of information and support can be frustrating for customers. With B2B e-commerce, products and services are available around the clock. Real-time information on product availability and stock levels gives customers instant access to information, and the platform enables personalized and fast customer service.
Building personalized customer relationships in B2B can be challenging due to the limited interaction space and the high rate of formal transactions. In B2B e-commerce, you gain insights into your customers' preferences and can create more personalized and relevant interactions. Tailored offers and recommendations based on buying behaviors increase the chance of building strong and personal customer relationships, despite the digital environment.
The requirements for a well-functioning B2B e-commerce are high, everything must be just right. Gung B2B enhances and extends the ERP system to make the buying journey as simple and clear as possible. Products are presented in an attractive way, in line with the brand, and are tightly integrated with the ERP. B2Bn manages stock balances, delivery windows, parallel order flows, languages, currencies, customized prices, images and product information.
Break data silos to keep all your product information up-to-date. We empower your sales reps, agents, distributors, and suppliers to update and enrich your product information and product lists at any time.
No more asking for information or switching between tabs: we synchronize your ERP, CRM, PIM, Marketplace and more, so you can access all your data within a single unique platform.
Say goodbye to individual conversations with each supplier, distributor, retailer and customer. We make it possible to create customized digital portals for all parties, making your workflow faster and more reliable.
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With Gung's portal, you get a webshop for B2B and...
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Digitizing processes and flows has perhaps long...
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If there's one thing we all have just as much of,...
Integrating Google Analytics on pages in your webshop is something that provides very valuable data that you can use to sharpen your offer. Gung has developed a Plug-in for Google Analytics that can be connected to our platform.
The beauty of our Google Analytics Plug-in is its simplicity. For a basic installation with standard features, very little coding is required by us as we built an integration module for this.
Orders: Keep track of product IDs and quantities for each completed purchase.
With this plug-in, you can dive deep into user interactions and make data-driven decisions that drive your business forward. If you're curious about this or have other questions, contact your account manager and we'll help you optimize your Gung to better support your business.
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